Job Description

The Role

Support the Team Lead in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded. o Maintain relationships with customers by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. o Win new customers based on Team Lead assignments, from building own prospect base through proactive prospecting techniques including cold calling o Develops personal performance plans that are focused on retaining customers. o Participates in account planning sessions and account reviews management on top accounts o Responsible for account management and account 'saves' in assigned accounts o Carrying out daily promotion tasks through professional detailing and promotion of company's products with the eventual aim to achieve sales revenue o Possessing and maintaining good product knowledge and be competent to conduct on product presentation. o Providing regular market and competitive information and timely reporting to Team Lead in format and contents agreed by Company o Prepare report on a daily / weekly / monthly basis to assist in planning strategies for acquiring potential business and understanding future trends. o Maintain all data within Zoho CRM system o Participate on behalf of the company in exhibitions or conferences Key Accountabilities: o Account Management o Team Player o Customer Oriented o Contributor to Sales Revenue

Requirements

Min 2 years in customer engagement/ operations/sales marketing experience in similar segments of IT hardware, Identity & Access products, software, access control related products & Solutions. o Must be able to understand and articulate business challenges based on experiences o Stability established across multiple employers while avoiding short stints o Evidence of career growth via promotion or increased responsibility o Demonstrates ability to effectively work with peers and to affect positive change o Ability to effectively multi-task between multiple tools and systems and apply information and knowledge to customer interactions o Ability to identify trends or gaps that drive account queries highlight at Team huddles. Key Requirements: o Customer Focused o Team Player o Highly Motivated o Ethical o Bachelor's Degree o Excellent English Language communication and keyboard skills o Customer Service/Operations Experience in UAE/GCC markets



About the company

SmartWorld is an ISO 9001:2008 IT solutions provider focused in card solutions and secure identification domain. With expertise in card personalization solutions , EMV Testing Tools & Consultancy , e-security & physical access control products, logical access control solutions, SmartWorld provides unrivalled customer service by truly understanding unique secure identification needs. With a passion for providing high quality, innovative products, and an in-depth understanding of the solution application, SmartWorld has earned a name as a trusted identification expert. SmartWorld has partnered with leading brands such as Magicard, Card Exchange, Ingersoll Rand Security Technologies, ID Tech that positions us to serve the needs of the customer providing turnkey solutions. A leading system integrator in the region offering end to end card solutions and spread across leading market segments such as Saudi Arabia, UAE, Africa and India we have served a wide spectrum of customer base ranging from various industries ranging from Retail , Hospitality , Airlines , Government Institutions, Financial Institutions, Health Care, Transportation, Education, Embassies etc. Master Distributors for the Magicard range of ID card printers and consumables in the UAE. CCSP Distributors for CardExchange products in the Middle East. Distributors for Schlage Reader/ Credentials and BRITON security products from Ingersoll Rand Security Technologies.