Job Description

Sales Account Coordinator, RCB AMET, P&B

Dubai, UAE



At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities:

• Support account managers to reach objectives in the frame of defined strategies
• Handle customer projects and build strong customer relationships
• Ensure constant update of all commercial data
• Order samples and control via SAP and Excel
• Support sales executives to manage their accounts, both externally (with clients) and internally ;
• Manage the projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.
• Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.
• Create and maintain new product introductions and discontinuation information
• Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc).
• Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction.
• File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.

You bring:

• Bachelor degree or equivalent
• 3 years of experience in similar position, preferably experience in a commercial assistant role
• In depth knowledge and usage of sales working processes and rules (strong SAP and IT skills, Excel, PowerPoint)
• Good understanding of the business and analytical approach to support the sales mission
• Ability to develop and maintain good working relationship with clients (mainly back office)
• Fluent in English, Arabic and/or French is a plus
We bring:

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
• Responsibility and accountability in living company values and driving sustainable solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.



dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.



As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.



Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.



We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.



As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than EUR12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life(TM) every day, everywhere, for billions of people.



Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.