Role In Guest Service, The Valet

United Arab Emirates, United Arab Emirates

Job Description

:\xe2\x80\x9cEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.\xe2\x80\x9d - Mohamed AlabbarABOUT THE COMPANYEmaar Properties is one of the world\'s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, Emaar shapes new lifestyles with a focus on design excellence, build quality and timely delivery.The Valet LLC was established in 2009 with the sole purpose of providing quality valet services, it has grown from strength to strength since. We are driven by our passion to deliver services which are highly professional, personalized, and reliable. We combine operational effectiveness with latest technological solutions which works seamlessly with our adaptable work style. Our prime focus is to build long term relationship with our clients by providing them with first-rate valet solutions. We take pride in what we do and ensure that it reflects on each of our team members so we may serve you better.ABOUT THE FUNCTIONThe Guest Service function is responsible to meet and greet the guest during arrival/departure, perform accurate data entry and revenue handling, fiscal functions and support overall valet parking services in accordance to the given standards in maintaining/achieving overall Guest satisfaction.WHAT YOU WILL NEED TO SUCCEED
  • Minimum 02 years of experience.
  • UAE Driving License is preferred
  • High School Certificate /Diploma
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
  • Meet grooming and hygiene standards.
  • Creating a welcoming atmosphere by having a pleasant personality and always greeting the guests before the guest greets you by following the standard phrases and ensure a quick and discreet departure while conveying appreciation and hope to return.
  • Utilize knowledge and information given; to accurately answer any questions from guests and to make recommendations to guests\' specifications with regards to the region, best means of travel, places of public interest and activities, iconic landmarks etc.
  • Responsible for fiscal functions and safe storage of all keys of the valet parked vehicles.; as allocated, charge all guests/customers accurately when working at pay parking locations, and generate daily/weekly/ monthly fiscal and data reconciliation as necessary.
  • Complete any set-up procedures, opening/closing duties and the handover of the shifts appropriately by following the given standards.
  • Ensure all Safety Systems set by the company and the clients are adhered to.
COMPETENCIES
  • Put Customer First
  • Drive for Results
  • Learning
  • Resilience
  • Adaptability
WHAT WE BELIEVE INAt Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.Customer FocusCustomers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.Ownership MindsetNo detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.Fast PacedSpeed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.Talent and TenacityOur people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.AdaptabilityWe keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Emaar Properties

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Job Detail

  • Job Id
    JD1725144
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned