Company DescriptionOur client is a luxury hospitality brand for modern travellers and connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations.

• To ensure a professional and profitable operation within the framework of the Hotel
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental.
• Trainers to continue to improve hotel service levels, and implement a daily departmental training program
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
• To accurately forecast business demands to ensure efficient staffing & food production
• To be responsible for all accounting and billing procedures in the outlets
• To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Guest Incentive programs, and actively promote and support these.
• To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the Team Members time control system.
• To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner
• To train managers and supervisors in effective coaching and counseling and the correct process of progressive discipline
• To be responsible for maintaining outlet safety and sanitation standards at all times
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation.
• To work closely with the Banqueting department to support all requested functions.
• Above all, to lead by example through a hands on approach to motivate our Team Members to excel.

Qualifications

• Previous experience in Restaurant & Bar operations management role
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• College diploma in Hotel Management or related field.
• Experience in bar management, menu engineering

Additional InformationRelocate to remote area

McQueen International