Job Description

• Greeting customers : Ensuring customers feel welcomed as soon as they enter the store.
• Providing product knowledge : Understanding the products thoroughly and being able to explain features, benefits, and usage to customers.
• Assisting customers : Helping customers find products, offering alternatives, and answering questions.
• Handling complaints : Addressing customer issues or concerns in a professional manner to ensure satisfaction and loyalty.

2. Sales Generation

• Upselling and cross-selling : Encouraging customers to buy additional products or upgrade to a higher-value item.
• Meeting sales targets : Striving to meet or exceed individual and store-wide sales goals.
• Promotions and discounts : Effectively communicating special offers, sales, and promotions to customers.
• Suggesting complementary products : Recommending accessories, related items, or upgrades based on the customer's interests or purchases.

3. Store Merchandising

• Product placement : Ensuring products are displayed attractively and strategically to encourage impulse buying.
• Stock management : Making sure shelves are well-stocked, items are rotated, and out-of-stock products are reordered.
• Visual merchandising : Creating appealing product displays that draw customer attention and drive sales.
• Maintaining store cleanliness : Keeping the store neat and organized, which contributes to a pleasant shopping experience.

4. Checkout and Payment Processing

• Operating the cash register : Accurately processing customer transactions, including cash, card payments, and returns.
• Handling returns and exchanges : Managing returns or exchanges according to store policy, ensuring a smooth process.
• Managing store transactions : Ensuring all sales and payments are recorded properly for accurate accounting.

5. Inventory Management

• Stock replenishment : Monitoring inventory levels and ensuring shelves are stocked with popular and needed products.
• Stock rotation : Following the "first in, first out" rule to ensure older stock is sold before newer stock.
• Inventory counts : Assisting with regular stock checks and reporting discrepancies in stock levels.

6. Store Security and Loss Prevention

• Monitoring security : Keeping an eye on the store for potential theft or security risks.
• Implementing loss prevention measures : Ensuring all store policies are followed to minimize inventory loss.

7. Store Opening and Closing Duties

• Opening the store : Setting up the store at the beginning of the day, including unlocking, setting up displays, and checking inventory.
• Closing the store : Closing procedures include securing the store, cashing out registers, and preparing the store for the next day.

8. Collaboration and Teamwork

• Team coordination : Working with colleagues and managers to achieve sales goals and maintain store standards.
• Training new staff : Assisting in the training and mentoring of new employees in sales techniques, product knowledge, and store procedures.

9. Sales Reporting

• Tracking sales performance : Monitoring sales and reporting to management on individual or team progress toward targets.
• Feedback to management : Providing insights and customer feedback that could help in product selection, store layout, or marketing strategies.

In sum, retail store sales responsibilities focus on driving revenue through effective customer service, sales techniques, and ensuring the store operates smoothly. Success in retail sales involves being proactive, adaptable, and knowledgeable, along with a strong customer-focused attitude.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,500.00 per month