Job Description

Posted On
14 Oct 2024
Required Experience
2 - 10 Years



Basic Section
No. Of Openings


1


Band


Team


Grade


GRADE-7


Designation


RETAIL SALES ADVISOR


Campus/Non Campus


Non Campus


Employment Type


Permanent


Employee Category


AXIOM STAFF


Organisational
Group Company (Code)


Axiom Telecom LLC


Legal Entity (Code)


101-AXIOM UAE


Channel (Code)


130-DU FRANCHISE


Department


DU FRANCHISE


Sub Department


DU FRANCHISE


Financial Location (Code)


103438-DU FRANCHISE DXB AIRPORT - T3


Brand (Code)


99999999-DU FRANCHISE


Country


UAE


Zone


DUBAI


Region


DUBAI


City


DUBAI


Office Location/Place Of Work


DUBAI




Skills
Skill


CUSTOMER SERVICE


Minimum Qualification


OTHERS


Working Language


ENGLISH


Job brief


We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.


Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.


Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements and skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus