Job Content\xc2\xb7 Deliver and implement Retail Education strategy for the GCC, both supporting the worldwide brand strategy while making it locally relevant at the service of business.\xc2\xb7 Ensure brand message \xe2\x84\x91 are successfully conveyed at counters through BAs.\xc2\xb7 Provide local markets Training teams with all tools and materials to ensure perfect consumer experiencee and product knowledge within the field teams (multilanguages English/Arabic).\xc2\xb7 Support and advise the local markets in career development plans of the field teams + supervise the top position talent pool (team of 12 nationals). Help upskilling the Education function through the right processes and tracking tools for the career development of field teams.\xc2\xb7 Foster cooperation with Sales/Marketing to enable local education teams as an efficient business partner at the service of retail excellence.\xc2\xb7 Direct management (forecasts, implementation, follow up) of BA grooming and service tools materials.\xc2\xb7 Report on a monthly basis on Education KPIs and link with Retail/Sales KPIs to measure impact of Education actions on business results and ensure optimization of human and financial resources.Key Responsibilities\xc2\xb7 Educationo Provide training directives and materials multi-languages to local trainers for new BA inductions, new product trainings, sales techniques and specific BA development trainings.o Rollout of company tools and programs for field teams.o Follow-up with local teams\' performance tracking & assessment tools associated with all the training performed + in link with business resultso Integrate Education with Commercial/Retail and Brand teams to ensure Retail Excellence. Integrate 360 approach to the field teams trainings (Sales, Marketing, PR, Digital)o Manage and monitor Education budget (orders, uniforms, trainings, travels, expenses, gifting.)\xc2\xb7 Managemento Supportand coach local training teams to identify development needs + create individual plans for field teams.o Actively participate in career development of Senior Roles and Field Management profiles+ Talent Poolo Directly manage development of career plans for Regional Expert (MUA and Skincare), manage his/her schedule in coordination with Marketing and Sales.\xc2\xb7 Service & Imageo Represents the brand in-room & in-countero Ensure consistency of messages & image at POSEducation, Experience, Functional Skills &Knowledge\xc2\xb7 Educationo Minimum 5 years\' experience as Trainer OR a minimum of 3-4 years\' experience in training or retail management.o Passion for cosmetics & luxuryo Adaptability- able to adapt to different teams, categories, marketso People& service oriented - generous, friendly, patient, dedicated, adaptableo Pro-active- dynamic, enthusiastic, team player, entrepreneur, committed, self-driven, open-minded, willing to learno Ability to cope with business pressureo Able to travel GCC + Europe\xc2\xb7 7+ years of experience\xc2\xb7 Excellent presentation, communication & organizational skills\xc2\xb7 Microsoft Office\xc2\xb7 Self-motivated, results oriented, creative thinker\xc2\xb7 Ability to simplify expert information\xc2\xb7 Sense of luxury, luxury customer & service\xc2\xb7 Able to deal with portfolio complexity\xc2\xb7 Strong selling skills\xc2\xb7 Proven experience in evaluating, motivation, and coaching sales staff

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