Job Description

Our client, a leading company in the FMCG industry in Kuwait, is seeking an experienced Retail Business Systems Analyst with expertise in Odoo 16/17. The ideal candidate should have in-depth knowledge of business, financial, and marketing modules, along with hands-on experience in configuring and maintaining Odoo systems. The role involves analyzing business processes, designing solutions, and configuring the system to improve efficiency, productivity, and profitability Responsibilities:

Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing and promotions, and e-commerce. Collaborate with stakeholders from various departments to understand their requirements and objectives, serving as a liaison between business units and IT to translate business needs into system requirements. Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules. Conduct regular system audits to ensure accurate and efficient operation. Provide training and support to staff on the use of Odoo systems. Collaborate with IT to manage system upgrades, patches, and other maintenance tasks. Monitor system usability and gather feedback from users to identify opportunities for continuous improvement. Ensure compliance with relevant laws, regulations, and best practices within the system's processes. Advise on the use of various Odoo options and recommend best practices for enhancements.

Requirements: Bachelors degree in Information Technology, Business Administration, Business Analyst or equivalent. Proven experience (typically 3-5 years) in the Retail industry, with at least 1-2 years in senior roles. Knowledge about various Odoo options and best practices for maintenance and enhancements .Experience in Odoo 16/17 is a Plus. Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus. Odoo certification is an advantage. Proficiency in English is required. Arabic language is a plus. Excellent analytical and problem-solving skills. Outstanding communication and interpersonal skills. Analytical mindset with proficiency in data analysis and reporting tools. Ability to work effectively in a team environment as well as independently.