Job Description

Job Summary:

We are seeking a highly professional and experienced Restaurant Supervisor or Assistant Manager with educational background and experience in Europe to manage restaurant operations at Leo and Loona Kids Park. The role requires excellent leadership skills to oversee daily activities, ensure safety standards, and provide exceptional customer service.

Key Responsibilities:

• Manage the daily operations in the restaurant.
• Ensuring extraordinary guest service by providing positive interactions with guests in a friendly and courteous manner.
• Supervise the processes put in place for efficiency and make sure the desired results are achieved.
• Assist other team members in a positive and professional manner.
• Motivate colleagues to achieve set targets for guest satisfaction and revenues.
• Proactively identify problems that could hinder the operations and take required action plans.
• Hold daily briefings in the restaurant to review revenues, policies and procedures and communicate to colleagues relevant information in regards to the operations.
• To check on set standards in relation to personal grooming, presentation of uniform, time keeping in order to ensure that the guest will leave with a favourable impression of the colleagues and facilities they had visited.
• Always follow Company wardrobe and grooming guidelines
• To schedule a team for selling in the park on a daily basis or as necessary in order to promote up-selling to increase revenue.
• To administer all the food, paper and cash handling controls on a daily basis in order to take appropriate actions to maximize the profit margins of the outlet.
• Do daily duty rosters for colleagues.
• To discuss performance issues with junior colleagues motivates them to perform and document good and bad performance.
• To adhere to all safety rules and regulations on the job.
• To carry out any other duties required as per management.

Requirements:

• Strong organizational and communication skills.
• Fluency in English; additional languages are a plus.
• Passionate about working in a child-friendly environment.

How to Apply

Email your CV to: hr@zamania.ae

Location: Yas Mall, Abu Dhabi

Job Type: Full-time