Cafe Manager Como lounge , Al Ain Como lounge is a leading upscale cafe known for its exceptional service and premium menu offerings. We aim to create an outstanding dining experience for our customers. We are seeking a dedicated and experienced Cafe Manager to oversee operations and ensure customer satisfaction. **Responsibilities:** - **Leadership & Management:** Lead, motivate, and manage cafe staff, including hiring, training, and scheduling. - **Customer Satisfaction:** Ensure every guest has a delightful experience by maintaining high service standards and addressing customer feedback promptly. - **Operational Oversight:** Oversee daily operations, including inventory management, order supplies, and maintain cleanliness and safety standards. - **Financial Management:** Manage budgets, control costs, and maximize profitability. Monitor daily sales and expenses, and prepare financial reports. - **Menu Development:** Collaborate with the kitchen team to update the menu, introduce new items, and ensure quality and consistency. - **Marketing & Promotion:** Implement marketing strategies to attract and retain customers. Plan and execute promotional events and activities. - **Compliance:** Ensure compliance with health and safety regulations, as well as company policies and procedures. - **Problem Solving:** Address and resolve any operational issues quickly and efficiently. **Qualifications:** - Proven experience as a cafe manager or in a similar role in a high-end establishment. - Strong leadership and team management skills. - Exceptional customer service and interpersonal abilities. - Excellent organizational and multitasking skills. - Financial acumen and experience with budgeting and cost control. - Knowledge of food and beverage operations and service standards. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for hospitality and commitment to providing a top-tier customer experience. **Benefits:** - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Employee discounts and meals. - A positive and inclusive work environment. **How to Apply:** Interested candidates should submit their resume and a cover letter explaining their relevant experience and why they are a perfect fit for this role to email address Como lounge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED3,500.00 per month Language:
english (Preferred)
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