Job Description

An international food chain is looking to hire a dedicated and experienced Restaurant Operations Manager to oversee the daily operations of our restaurants in Bahrain, Oman & India. The Operations Manager will play a key role in managing budget, increasing revenues, maintaining the highest standards of service, quality, and customer satisfaction. This position requires strong leadership, organizational skills, and a commitment to delivering a superb dining experience. Duties and Responsibilities Financial Management: Monitor budget and financial performance, increase revenues, analyze sales data, and implement cost-control measures to achieve financial targets. Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work environment. Operational Efficiency: Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs. Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally. Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness. Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment. Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards. Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation. Requirements and Qualifications Bachelor's degree in hospitality management, business administration, or a related field (preferred). Proven experience as a Restaurant Operations Manager or in a similar leadership role within the restaurant industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in restaurant management software and point-of-sale systems. Financial and budget management experience. Knowledge of food safety regulations and health codes. Strong problem-solving and decision-making skills. Customer-focused mindset and commitment to service excellence. Adaptability and flexibility to work in a fast-paced environment. Please send your CV