Job Description

Job Location: Sharjah

About Us:

Join our vibrant dining establishment in Sharjah, where we specialize in delivering an exceptional blend of casual yet refined fine dining experiences. Our restaurant is dedicated to impeccable service and a warm, welcoming atmosphere, catering to a discerning clientele. We are currently seeking a highly experienced Front of House Manager who is passionate about front-of-house operations and dedicated to excellence in customer service.

:

As the Restaurant Manager, you will be the face of our restaurant, responsible for overseeing all front-of-house operations and ensuring that every guest experience is outstanding. Your leadership will be crucial in maintaining the highest standards of service and operational efficiency.

Responsibilities:

• Lead and manage all front-of-house staff, ensuring a high standard of service is consistently achieved.
• Train and develop the front-of-house team in service excellence and fine casual dining protocols.
• Oversee daily operations, including staff scheduling, floor management, and customer interactions.
• Ensure all guest complaints are handled promptly and with a focus on service recovery.
• Implement and maintain quality control measures to uphold service standards and customer satisfaction.
• Collaborate with the kitchen and bar teams to ensure seamless service and a cohesive dining experience.
• Manage reservations, guest flow, and dining room layout to maximize efficiency and guest satisfaction.
• Uphold all restaurant policies, protocols, and health and safety regulations.

Requirements:

• Proven experience as a Restaurant Manager or similar role, specifically in fine casual dining environments.
• Excellent understanding of front-of-house operations, including staff management, customer service, and dining room coordination.
• Strong leadership skills with the ability to motivate and train staff.
• Exceptional communication and interpersonal skills, capable of building strong relationships with both staff and guests.
• Ability to manage high-pressure situations and make decisions quickly.
• Detail-oriented with an aptitude for problem-solving.
• Commitment to maintaining high service standards and customer satisfaction.

Why Join Us?

This role offers the opportunity to work in a dynamic and supportive environment, where your skills and dedication will be highly valued. We offer competitive compensation, opportunities for professional growth, and the chance to be part of a passionate team committed to providing an exceptional dining experience.

Application Process:

If you are a motivated individual with a knack for front-of-house management and a passion for service excellence, we would love to hear from you. Please submit your resume detailing your experience and why you are the perfect fit for this role.

Job Type: Full-time

Pay: AED1.00 - AED2.00 per month

Application Question(s):

• Can You Join immediately?

Experience:

• Fine Dining Or Fine Casual Dining: 4 years (Preferred)

Language:

• Arabic (Preferred)