• Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
• Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brands food specifications
• Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the Operations Manager on a daily basis
• Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations
• Review the monthly P&L providing explanation when necessary, as well as planning the monthly and daily sales objectives taking necessary measures to meet them
• Greet customers when needed, guarantee them an excellent dinning experience and handle their complaints appropriately
• Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders
• Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operations budget

• Bachelors Degree or equivalent in Hospitality Management
• 5-6 years of experience in F&B Operations, out of which 3 years in a managerial role
• Fluency in English; Arabic is a major plus
• Proficiency in MS Office

• Commercial Understanding: level 3
• Cultural Awareness: level 3
• Customer Focus: level 4
• Decision Making: level 3
• Developing and Motivating Others: level 4
• Driving and Achieving results: level 4
• Communication Skills: level 4

Azadea Group