Job Description

Restaurant Manager Job Responsibilities

• Operational Management
• Oversee the day-to-day operations of the restaurant to ensure efficiency and smooth service.
• Manage opening and closing procedures, ensuring all tasks are completed.
• Monitor staff performance to deliver excellent customer service.
• Staff Management
• Recruit, hire, train, and supervise restaurant staff, including servers, cooks, and support personnel.
• Create work schedules, assign duties, and manage shift coverage.
• Conduct performance reviews, provide coaching, and resolve staff conflicts.
• Promote teamwork and a positive working environment.
• Customer Service
• Ensure high levels of customer satisfaction by addressing complaints, requests, or issues promptly.
• Monitor dining room and kitchen operations to guarantee excellent food and service quality.
• Build relationships with regular customers to enhance loyalty and retention.
• Financial Management
• Develop and manage budgets to control costs and increase profitability.
• Monitor expenses such as labor, food, and inventory to optimize resources.
• Analyze sales, forecast revenue, and implement strategies to achieve financial goals.
• Ensure cash handling procedures, POS systems, and accounting records are accurate and secure.
• Inventory and Supply Chain Management
• Oversee inventory levels for food, beverages, and supplies to prevent shortages or waste.
• Collaborate with vendors to order quality products at competitive prices.
• Track stock rotation and reduce food spoilage using FIFO (First In, First Out) methods.
• Quality Control
• Maintain high standards for food quality, presentation, and portion control.
• Ensure cleanliness and sanitation of the kitchen, dining areas, and restrooms in compliance with health and safety regulations.
• Conduct regular inspections to uphold hygiene, food safety, and quality standards.
• Menu Development and Marketing
• Collaborate with chefs and kitchen staff to create or update menus, considering customer preferences and market trends.
• Plan and implement promotions, discounts, or events to attract more customers.
• Work on digital marketing strategies, social media updates, and advertising initiatives.
• Compliance and Safety
• Ensure adherence to all health, safety, and legal regulations, including food handling, fire safety, and employee safety guidelines.
• Maintain all necessary permits and licenses for the restaurant.
• Train staff on safety protocols and emergency procedures.
• Reporting and Analysis
• Prepare reports on sales, expenses, profits, labor costs, and customer feedback.
• Identify areas for improvement and implement solutions to increase efficiency and profitability.
• Use data and feedback to optimize restaurant performance.
• Event and Catering Management
• Plan and coordinate private events, catering orders, and special occasions as needed.
• Work with customers to meet their specific needs and ensure a memorable experience.
• Innovation and Improvement
• Identify opportunities for operational improvement to increase productivity and revenue.
• Stay updated on restaurant industry trends and best practices.

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Language:

• Arabic (Preferred)