Job Description

• To work as a team with colleagues, to ensure timely service and a smooth-running operation.
• To understand and adhere to all restaurant policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• To perform every guest interaction in a friendly and welcoming manner
• To maintain professional telephone etiquette and a perfect understanding of reservation policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
• To ensure that the front of the restaurant is always covered and that the entrance to the restaurant is as welcoming and attractive as possible.
• To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
• To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.
• Pitch in and help in service whenever the need arises
• Work in a Cashier function and closing tables.

Qualifications

• High School diploma
• Previous experience in Food & Beverage/Restaurant operations for at least 2 years, luxury hotel is an advantage
• Passion for excellent service
• Excellent team player and great communication skills

• English speaking fluency is a must.

Job Type: Full-time Salary: From AED1.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)