Job Summary:
We are seeking a warm, friendly, and professional Restaurant Hostess to join our team. As the first point of contact for guests, you will be responsible for creating a welcoming atmosphere, managing reservations, and ensuring smooth seating arrangements. Your role is essential in providing an exceptional dining experience by coordinating front-of-house operations with efficiency and hospitality.
Key Responsibilities:
• Greet guests warmly and escort them to their tables.
• Manage reservations and maintain an organized seating chart.
• Answer phone calls, take reservations, and provide information about the restaurant.
• Coordinate with servers and kitchen staff to ensure a seamless dining experience.
• Monitor dining room flow and adjust seating arrangements as needed.
• Assist with guest inquiries and resolve any seating or service concerns promptly.
• Maintain cleanliness and organization of the hostess stand and entrance area.
• Uphold restaurant policies and ensure guests adhere to dining protocols.
• Assist with special events and accommodate VIP guests when necessary.
• Handle takeout orders and process payments if required.
Qualifications & Skills:
• Previous experience in a hospitality or customer service role preferred.
• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency in reservation and POS systems (preferred).
• Availability to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: From AED3,000\.00 per month
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