Do you see yourself as a Restaurant Host for Vista Restaurant and Terrace at InterContinental\xc2\xae Dubai Festival City?As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world's most international luxury hotel brand.The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.A little taste of your day-to-day:
Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
+ Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards + Ensure restaurant operating equipment is clean and in working order + Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy + Welcoming guests to the Restaurant, by using the Restaurant name + Inquiring if they have a reservation and noting it in the reservation book if they do + Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book + Being attentive to guest requests
Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
Take telephone bookings and document in the Reservation book according to restaurant standards
Train servers and runners as per SOP
Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus
Might assist with food and beverage service
Maintain detailed knowledge of menu, including daily specials
Ensure tables are cleared quietly and efficiently
Carry food and beverage trays in a safe manner to minimize breakages
Complete dockets accurately and clearly
Maintain current information on all general activities of the hotel
Task related administrational tasks
What we need from you:
Great communication skills
Ability to work in a team and in different functions
Warm and inviting personality
Ability to think calmly under pressure
Willingness to learn open-mindedly
Passion of food and curiosity for something new
Basic organisation skills in restaurant operation
What you can expect from us:We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us, and youll become part of our ever-growing global family!
eQuest
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