The ideal candidate should adhere to Company's processes while maintaining the core values of Casa Amor. They must excel in building strong relationships with all stakeholders, be charismatic, highly visible, and stress-resistant. Additionally, the candidate should have experience working with seasonal contracted colleagues in a standalone beach restaurant within a luxury resort.ResponsibilitiesGeneral:

• Setting and maintaining standards to ensure that the customer experience is efficient, effective and hospitable. The Restaurant General Manager has overall responsibility of all aspects of the customer service, front and back of house.
• The Restaurant General Manager must fully understand and appreciate the different sections in the kitchen and the kitchen hierarchy.
• The Restaurant General Manager must be fully conversant with the current suppliers, ordering process, time scales to delivery and shelf life of all products.
• The Restaurant General Manager must have a technical understanding of the recipe costing, GP figures and menu planning and development.
• As the most senior brand ambassador the Restaurant General Manager must be fully versed in the brand standards and ensure that all colleagues are aware and also maintain these standards.
• Must ensure that all daily, weekly and monthly paperwork is completed and filed/forwarded correctly.
• Must ensure that all colleagues have attained and retained the correct knowledge to complete the paperwork required for their station.
• Is fully responsible and accountable for ensuring that all monies are safe guarded at all times and that all paperwork is completed in accordance with company policy.
• Ensures that all cash handlers have received the required training and follow the correct procedures for handling money.
• Has exposure and understanding of HD business margins and the effects on overall profit.
• Expected to sign off and approve any orders. To ensure that all orders are in line with the budget and stock requirements.
• The Restaurant General Manager must ensure that colleagues who are authorized to place orders following the correct procedures.
• Completes all forecasting for daily, weekly and monthly for both revenue and products. Drives the use of these tools to a high standard.
• Ensures that all rosters are in line with budget and business requirements and completed in time.
• Ensures that all maintenance issues are rectified as soon as possible by taking responsibility for any quotes required.
• Fully supports the Sous Chef or Head Chef with managing the kitchen team and operations.
• The Restaurant General Manager must be fully conversant with the local laws and customs regarding the serving of alcohol and in particular the variations regarding the license under which his/her restaurant operates. He must also ensure that all staff under the Restaurant General Manager 's leadership are aware of these laws and license requirements and practice responsible service of alcohol.
• The Restaurant General Manager will lead the team in food tastings, cocktail and wine list development and any other matters relating to the food and beverage offer. The Restaurant General Manager will be tasked to ensure that the food and beverage offer maintains the brand standard.
• Regularly sets targets and ensure the team are capable and incentivized to achieve these targets.
• Ensures that all complaints are dealt with correctly and in a timely manner.
• Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised.
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Chef de cuisine.
• Observe the competition, current market and international trends, prices with the market and other new ideas and react accordingly.

Apply NowFirst Name (required) 5ac20b7bLast Name (required) 8ee14f21Email (required) f5c38b1eApply Please wait... DoneThank youWe are currently looking for a seasoned hospitality professional with passion in creating meMOrable dining experiences for guests. If you are the highly motivated Restaurant Manager that we seek for our Chinese restaurant, we invite you to submit ...We are looking for an Assistant Director of F&B to join our team at Mandarin Oriental, Costa Navarino!The Restaurant Manager at Martabaan will assume full responsibility for all related operational, administrative and financial aspects of the designated restaurant.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 9a16486cLast Name (required) 471461e6Email (required) bb4ddb2aJob Alert 13d65189Departments e492c13a Departments 24951041Categories 7eda2c81 Categories 1d1d8ddaHotel/Offices 64cede6a Hotel/Offices aabfc7b4Send Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental