Restaurant Captain

Dubai, United Arab Emirates

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Responsibilities:

Supervise and coordinate front-of-house operations to ensure efficient and exceptional service.
Manage and lead a team of waitstaff, assigning tasks and responsibilities.
Oversee reservation system, seating arrangements, and customer satisfaction.
Communicate effectively with kitchen staff to ensure timely and accurate food service.
Train, mentor, and evaluate waitstaff to maintain high service standards.
Handle customer inquiries, complaints, and special requests promptly and professionally.
Monitor and manage inventory of dining supplies and equipment.
Collaborate with management to develop and implement service procedures and policies.
Requirements:

Proven experience as a Restaurant Captain or similar role in the hospitality industry.
Strong leadership, communication, and organizational skills.Ability to handle high-pressure situations and resolve issues diplomatically.
Knowledge of restaurant operations, including point-of-sale systems.
Exceptional customer service and problem-solving abilities.
Flexibility to work evenings, weekends, and holidays as needed.Food safety and sanitation knowledge.

Job Type: Full-time Education:

Experience:

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