Residence Director Fairmont Residences Marina Hotel Abu Dhabi is currently seeking a talented and experienced Residence Director to join our team and oversee the day-to-day operations of Fairmont Residences Abu Dhabi Marina, UAE.
The Residence Director will be responsible for maintaining the highest level of service, managing resident relations, and ensuring the smooth functioning of all residential services.
What is in it for you?
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Develop and implement strategies to enhance resident satisfaction and retention.
Supervise and lead a team of dedicated staff members to deliver exceptional service.
Coordinate and oversee all aspects of resident move-in, move-out, and ongoing residency processes.
Maintain effective communication channels with residents, addressing inquiries and resolving issues promptly and professionally.
Ensure compliance with residential policies, procedures, and legal requirements.
Develop and manage the annual operating budget for residential services.
Collaborate with the facilities and maintenance team to ensure that residences are well-maintained and meet the highest standards of cleanliness and comfort.
Plan and execute resident engagement programs and activities to foster a sense of community within Fairmont Residences Abu Dhabi Marina, UAE.
Conduct regular inspections of the property and identify areas for improvement or enhancement.
Stay updated on market trends and competitors to ensure Fairmont Residences Abu Dhabi Marina, UAE remains a preferred residential destination.
Your experience and skills include:
Bachelor\'s degree in Hospitality Management, Business Administration, or a related field.
Minimum of 5 years of relevant experience in a similar role within the luxury residential or hospitality industry.
Exceptional leadership and managerial skills, with a proven ability to motivate and inspire a team.
Strong interpersonal and communication skills, with the ability to build positive relationships with residents and stakeholders.
Excellent problem-solving and decision-making abilities, with a proactive approach to addressing challenges.
A passion for delivering exceptional customer service and a commitment to exceeding resident expectations.
Knowledge of local regulations and laws related to residential property management.
Proficiency in property management software and Microsoft Office Suite.
Flexibility to work in a dynamic and fast-paced environment, including evenings, weekends, and holidays as needed.
Your team and working environment:
Fairmont Marina Residences Abu Dhabi offers residents unrivaled, luxury beach resort living. Located on the Abu Dhabi Breakwater, minutes from Marina Mall and the amenities of Abu Dhabi, the Fairmont Marina Resort consists of two towers: a 38-storey residential tower of 249 units with 1, 2 3 and 4 bedrooms and a 38-storey hotel tower of 563 rooms. It is a truly unique development that will soon be the most sought after residential address in the capital.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit
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