Reservations/sales Agent

Dubai, United Arab Emirates

Cheval Collection

13 Current Jobs Openings

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Job Description

Key Responsibilities:

Handle all incoming reservation inquiries via phone, email, and online booking platforms.
Provide accurate information about room availability, rates, packages, and promotions.
Process bookings efficiently, ensuring all details are captured accurately in the reservation system.
Upsell and cross-sell hotel services and amenities to maximize revenue opportunities.
Build and maintain strong relationships with guests, travel agents, and corporate clients.
Coordinate with other departments to ensure a smooth guest arrival experience.
Resolve any reservation-related issues or complaints promptly and professionally.
Monitor booking trends and provide reports to support revenue management strategies.

Qualifications:

Previous experience in reservations, sales, or a similar role in the hospitality industry.
Strong communication and interpersonal skills.
Proficiency in reservation systems (e.g., Opera) and Microsoft Office Suite.
Excellent organizational and multitasking abilities.
Fluency in English (additional languages are a plus).
A positive attitude and passion for delivering exceptional guest service.

What We Offer:

Competitive salary and benefits package.
Professional development and career growth opportunities.
A supportive and inclusive workplace culture.
The chance to be part of a renowned luxury hospitality brand.

How to Apply:
If you're passionate about hospitality and excited to contribute to the success of Cheval Maison Expo City, we'd love to hear from you!Submit your application online, including an updated CV that showcases your relevant experience, to be considered for the Reservations/Sales Agent position at Cheval Maison Expo City.

Cheval Collection

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