This exciting opportunity as a Reservations Agent role is a group support role for our Pre - Opening team at Cheval Maison The Palm DubaiAs reservations agent, you will enjoy getting to know our product to ensure you are able to sell and promote our beautiful residences and give our customers exceptional service, whether they are booking a reservation directly or via a third party.As part of a team, you will be dealing with a high number of reservations enquiries via telephone, email and WhatsApp and you will have a natural ability to build relationships with our guests, clients and agents to making sure any enquires are converted into Cheval.You will also maintain strong connections with our operations team from the residences across the Cheval portfolio to enable a seamless guest journey.We would love to hear from you if youxe2x80xa6xe2x80xa6xe2x80xa6xe2x80xa6.
have front office or reservation experience in a luxury hospitality setting
can speak multiple languages
are commercially minded and sales orientated
if you can communicate confidently (both verbal and written)
Have excellent attention for detail
Have a positive attitude in everything you do
able to demonstrate excellent customer service
In return for your passion and drive to succeed we can offer youxe2x80xa6xe2x80xa6
A competitive salary
Colleague and Friends and Family Offer
30 days annual leave (increasing with service including public holidays)
Ticket Loan (as applicable)
And many more benefits!
If you thrive on being the best you can and want to join our award-winning team then look no further and apply now!Helpful to knowxe2x80xa6xe2x80xa6xe2x80xa6xe2x80xa6If you have previous experience as reservations agent/ guest service agent would be preferred.If you thrive on being the best you can and want to join our award winning team then look no further and apply now!