Reservations Agent

Abu Dhabi, United Arab Emirates
mandarin oriental
451 Current Jobs Openings
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Job Description

  • Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability
  • Ensure clients\' satisfaction and adherence to Emirates Palace Mandarin Oriental service standards
  • Follow internal credit policy
  • Follow up on lost business and bring information about them to the knowledge of the department superiors
  • Spot-check reservations made the previous day and check all VIP arrivals
  • Test calls LQA / IFH results
85% * Follow the internal up-sell program for Reservations departmentKey Competencies and Qualifications
  • Diploma in Hospitality Management or equivalent
  • Minimum one year working experience in the luxury hotel industry in the same role
  • Guest focused
  • A team player who delivers at his/her best
  • Trustworthy and responsible
  • Composed and able to handle pressure
  • Attention to detail
  • Excellent communication in English both oral and writing, Russian language will be an advantage
Apply NowFirst Name (required) a24f78e5Last Name (required) f3a94d26Email (required) e08f7695Apply Please wait... DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) af3901ffLast Name (required) 2bcfa41fEmail (required) 574aacacJob Alert 1c9343a2Departments 9c2e45af Departments 4c87336bCategories 230db149 Categories 392ca602Hotel/Offices 0eaeecd0 Hotel/Offices f37174dbSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental

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Job Detail

  • Job Id
    JD1737953
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned
 
 
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