Company Description
Gravity Hotel is a strategically located hotel in Abu Dhabi, UAE, catering to residents, business, and leisure travelers. With modern amenities and a blend of modernity and tradition, Gravity Hotel offers 58 Standard Rooms, 15 Executive Suites, and unique dining experiences. The hotel also features meeting rooms and a rooftop fitness center, all in a safe and clean environment.
Role Description
This is a full-time on-site role for a Reservation Supervisor at Gravity Hotel in United Arab Emirates. The Reservation Supervisor will be responsible for managing day-to-day reservations, coordinating with guests, handling booking inquiries, resolving guest concerns, and ensuring a smooth check-in/check-out process.
Qualifications
Excellent customer service and interpersonal skills
Experience in hotel reservations and booking systems
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Proficiency in English and Arabic languages
Knowledge of hospitality industry practices
Ability to work in a fast-paced environment
Prior experience in a similar role is a plus
Job Type: Full-time
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