Reservation Supervisor
Dubai, United Arab Emirates
Job Description
Shangri-La Hotel, DubaiThe award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world\'s most dynamic cities.The hotel\'s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort. The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world\'s most dynamic cities.As Reservations Supervisor, we rely on you to:
- Review task process and colleagues productivity to ensure that work standards are consistently met
- Guide and supervise Reservations Agent in the daily task to ensure a consistently high quality of work
- Provide hands-on training for colleagues on a continuous basis
- Monitor group reservations activities and cut-off schedules
- Handle special projects delegated by the Manager
- Experienced in 5 star luxury hotels in a similar role
- Service oriented, a team player and with passion to deliver excellent guest experience
- Advanced user of Microsoft Office suite and familiar with Opera PMS system
- A good communicator and possesses excellent organizational skills
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Job Detail
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Job IdJD1725304
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned