Reservation Agent
Job Description
• Answer phones and assist customers in making, altering, or canceling reservations
• Respond to emails with reservation information, confirmations, and additional details
• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
• Answer questions regarding rooms, facilities, rates, and events
• Accurately record customer information and charge credit cards upon successful reservations
Reservations Agent Requirements and Qualifications
• High school diploma or GED certificate
• Excellent phone etiquette and verbal communication skills
• Strong computer proficiency and email communication skills
• Attention to detail and the ability to resolve customer issues
• Experience in IDS Hotel PMS is essential.
Job Type: Full-time
Application Question(s):
• List is Hotel Management Software which you are familiar
• Are you available in Duubai and willing to join in 7 days ?
• What is your current Visa status ?
Experience:
• Dubai Hotel: 2 years (Required)
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Job Detail
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Job IdJD1781042
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned