• Assisting clients with planning and making reservations.
• Suggesting local tourists' attractions and places.
• Process payments and send reservation confirmation to the clients.
• Communicating with the Front Desk to confirm the reservation.
• Explaining to the clients about the services the company offers.
• Answering the clients' questions and complaints.
• Providing the clients with additional services or special services.
• Selling insurance packages to the clients.
• Maintaining customer's detailed information.
• Sorting out any issues which may arise during online payments.
• Offering customer service to the client in regards to the cancellation of reservations.
• Providing excellent customer services and customer satisfaction.
• Managing all the guest's emails and calls.
• Ensuring compliance to all security and safety standards.
Job Type: Full-time
Pay: Up to AED2,000.00 per month
Ability to commute/relocate:
• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
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