Reservation Agent
Job Description
Receives, processes and confirm guest room reservations made by clients on the
phone, letter or fax.
Inputs all reservations into the computer recording all pertinent information.
Attends to enquiries, complaints and requests regarding reservations.
Remains up to date with all promotions in and around the hotel.
Follows established procedures to process all room reservations, rates,
confirmations, hotel facilities, etc.
Maintains established filing systems of all correspondence.
Collates and prepares reports as required by Revenue Coordinator.
Informs Revenue Coordinator/Front Office Manager of any special request relevant
to reservation
Promotes and maintains good public relations and endeavours to maximize business
Maintains an accurate room status at all times
Carries out weekly inventory of current office supplies and prepares requisition accordingly
Organizes visa request for hotel guest as per hotel policy
Up-sells whenever an opportunity is identified
Uses guest recognition skills effectively
Maintains regular and effective liaison between other departments with particular emphasis on Front Office.
Job Types: Full-time, Permanent
Pay: AED1,700.00 - AED1,800.00 per month
Ability to commute/relocate:
• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Reservation Agent: 1 year (Required)
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Job Detail
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Job IdJD1720830
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned