Job Description

SUPERVISOR/MANAGER: Operation Manager MAIN DUTIES/RESPONSIBILITIES: - Diagnose and troubleshoot a variety of low-current electronic devices, such as smartphones, tablets, laptops, and other consumer electronics -Perform repair and restoration work on damaged or malfunctioning electronic components, including circuit boards, ESP32, Arduino Board, Sensors, CCTV, Access Control, connectors, and other internal parts - Disassemble and reassemble electronic devices using appropriate tools and techniques - Test repaired devices to ensure they are functioning properly and meet quality standards - Maintain detailed records of all repair work, including the nature of the problem, the steps taken to resolve it, and the outcome - Provide customers with status updates on the progress of their repairs and communicate any issues or additional costs - Assist with inventory management, ordering replacement parts, and maintaining a well-stocked repair workshop - Stay up-to-date with the latest repair techniques, technologies, and industry best practices - Provide training and guidance to junior technicians or apprentices, as needed Experience: Minimum 2-3 years of experience as an electronic repair technician, preferably in a retail or service -oriented environment - Hands-on experience in diagnosing, troubleshooting, and repairing a variety of low-current electronic devices Soft Skills: - Strong problem-solving and critical-thinking skills to identify and resolve complex technical issues - Excellent attention to detail and manual dexterity to perform delicate repair work - Effective communication skills to provide clear and concise explanations to customers - Customer service-oriented with the ability to handle inquiries and complaints professionally - Ability to work independently as well as part of a team Technical Skills: - Proficient in the use of electronic testing equipment, such as multimeters, oscilloscopes, and soldering irons - Familiarity with common operating systems, software, and hardware configurations for various electronic devices - Understanding of electrical principles, circuit design, and component -level repair techniques - Ability to read and interpret technical manuals, schematics, and repair guides Please send your resume/CV