Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your RoleACSME Gas & Process Aftermarket is responsible for providing support to all our customers in the MENA Region and Africa.We currently have an opening for a Repair Center Engineer covering our valuable customers in MEA and Pakistan.In this exciting and challenging role, you will be part of a dynamic service team dedicated to providing word class customer service. Primary responsibility will be providing our customers world class repairs in a professional and prompt manner to meet their requirements for Aftermarket repairs.Responsibilities:
Work under the directions of the repair center supervisor to understand the dynamics of GAS repairs business and perform hands on tasks assigned
Work at customer site for overhaul and troubleshooting as and when needed.
Keep tracking of all workshop related documents, reports, tool lists, calibration files, etc.
To identify together with supervisor the potential vendors for our outsourced activities
Liaison with our vendors for external repairs
Accomplish work shop repairs / overhauls as specified in the work order
Coordinate with service planner for repairs schedules
Provide a timely and accurate feedback about the work progress to supervisor
Compile risk assessments and method statements if requested by the customer
Submit comprehensive repair reports in a timely manner after task completion
Provide supporting documents along with the repair report, updated drawings, actual clearance tables, etc.
Ensure to report and record all the repairs on CRM
Comply with the quality standard ISO 9001:2008 of the product companies (OEM)
Adhere to ACSME safety and environmental policies
Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
Take whatever action is appropriate and required to get the job done in a timely manner and to establish and maintain communications with all people/employees considered necessary
Complete any additional tasks assigned by supervisor
To succeed, you will needExperience requirements
Mechanical, electrical/electronic or instrumentation & controls degree
or relevant technical knowledge / trade qualifications * Minimum 5 to 7 years proven experience with rotating equipment and turbo machinery repairs
Solid experience with GAS service and repairs
Proven track record of delivering perfectional results
Knowledge
Fluent in English (Arabic is a plus)
Familiar with Microsoft Office products, particular with Word and Excel
Knowledge with CRM platforms
Educational requirements
BS in Mechanical or Electrical field
Personality requirements
Ability to work independently and also as a team player
Self-motivated, self-confident and dynamic person
Excellent interpersonal skills
Highly flexible and willing to adapt working time to business requirements
Overall willingness to do what it takes
In return, we offer youWhat you can expect from us?Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.The regional support center operating under the legal name and umbrella of Atlas Copco Services Middle East within the Compressor Technique Business Area has started operating as of January 1st, 2003.This regional support center has been created to give both technical and commercial support to our distributors, and to continue developing the business in the region. City UAELast Day to ApplyNovember 11, 2024Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.