Renewals Manager

Dubai, United Arab Emirates

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Job Description

Job Code: 104/001/378
Industry: Management ConsultingJob Brief:
Our client, a leading business setup company, is seeking a dedicated Renewals Manager to join their dynamic team. As a Renewals Manager you will be responsible for managing the renewal process for their valued clients, providing expert guidance, and ensuring a seamless experience throughout.Job Responsibilities:

Proactively engage with clients to understand their renewal needs and provide personalized assistance.
Coordinate and facilitate the renewal process, including documentation, payments, and compliance requirements.
Build strong relationships with clients to foster trust and loyalty, serving as their primary point of contact.
Provide expert advice and guidance on renewal options, packages, and additional services.
Collaborate with internal teams to address client inquiries, resolve issues, and optimize the renewal process.
Maintain accurate records and documentation of client interactions and renewal activities.

Job Requirements:

Bachelor\'s degree, Sales, or related field.
Previous experience in customer service, sales, or account management, preferably in the business setup industry.
Exceptional communication and interpersonal skills, with a customer-centric approach.
Strong negotiation and problem-solving abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in MS Office suite and CRM software.

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