EXCLUSIVE NETWORKS | Introduction Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential. DUTIES AND RESPONSIBILITIES | About the role A Renewals Account Executive will provide administrative support renewing support contract and subscription licences, Tasks include providing quotations within set SLA times, assisting with queries, raising and processing orders and increasing margins gained from these accounts month on month. The candidate will work to a financial target as well as KPI's geared towards a high level of accuracy and ensuring requests are turned around in a timely fashion. As a Renewals Account Executive, you will:

• Managing Support Renewal contracts requires a high level of accuracy/attention to detail and fast turnarounds for quotations and processing orders providing a high level of customer service
• Being the go-to expert for a set of vendors managing the quote and order process from vendor through to the Account team/Reseller
• To provide sales administration support to allocated external sales team member(s) with the result of renewing contracts and exploring upsell opportunities
• To own and manage the Renewals operational cycle by liaising with the key stakeholders on behalf of the account manager, to ensure smooth running of the sales cycle from preparation to deal completion.
• To develop and maintain strong customer and supplier relationships that enhances and promotes the sales of Exclusive Networks portfolio.
• The candidate must be able to understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date. The account manager will hold strong internal relationships and use this resource to further enhance the reseller experience of Exclusive networks, other primary goals are to increase products brought through the client base and thus increasing gross marginEnsuring that all quotes sent to partners and orders received are in line with Exclusive Networks guidelines and Compliance.
• Follow up on open opportunities with the partners where required.
• Keep the customer updated on their orders by liaising with our logistics team for proper updates.

QUALIFICATIONS AND EXPERIENCE | About you The ideal Renewals Account Executive:

• Responsive and efficient
• Strong communication skills, with good telephone manner
• Commercially aware
• Attention to detail
• Good administrative skills
• Ability to learn quickly
• Holds strong relationships both internally and externally
• Takes responsibility for personal development with a strong desire to work to and surpass targets
• Knowledge of Microsoft Office (Excel & Word)
• Ability to problem solve, identifying a client's needs and respond accordingly
• Self starter who can motivate themselves and takes a positive approach to sales

Preferred attributes but not necessary are * Knowledge of IT Industry - knowledge of our vendors would be excellent

• Previous use of Netsuite CRM system

WHO ARE EXCLUSIVE NETWORKS? | About the company We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website and have a look at our .Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion. Our benefits include:

• An Inclusive Culture.
• A fun and flexible workplace where you\'ll be inspired to do your best work.
• Competitive benefits package
• Support, coaching, and on-the-job development to achieve career success.
• Competitive Salary
• Excellent Medical Insurance
• Yearly Air Fare to Home Country

Exclusive Networks