Relationship Manager
Dubai, United Arab Emirates
Job Description
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- repairs when necessary.
- Build and maintain strong, long-term relationships with clients.
- Serve as the main point of contact for clients, addressing their needs and concerns.
- Provide personalized support and guidance to clients regarding their forex trading activities.
- Deliver exceptional customer service, ensuring high levels of client satisfaction.
- Respond promptly to client inquiries via phone, email, and in-person meetings.
- Resolve client issues and complaints in a professional and timely manner.
- Stay updated on forex market trends, news, and developments.
- Provide clients with market insights, analysis, and trading recommendations.
- Conduct regular market briefings and updates for clients.
- Assist clients in setting up and managing their trading accounts.
- Monitor client accounts to ensure compliance with regulatory requirements and company policies.
- Conduct regular reviews of client accounts and trading activities.
- Identify opportunities to expand the client base and increase trading volumes.
- Develop and implement strategies to attract and retain clients.
- Promote additional forex products and services to existing clients.
- Maintain accurate records of client interactions, transactions, and communications.
- Prepare regular reports on client activities, feedback, and market trends.
- Provide management with insights and recommendations based on client feedback and market analysis.
- Work closely with the sales, trading, and compliance teams to ensure seamless client experiences.
- Collaborate with marketing to develop client engagement initiatives and promotional activities.
- Participate in industry events, conferences, and seminars to network and promote the company.
- Company Visa and insurance
- Salary + competitive commission
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Job Detail
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Job IdJD1687319
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned