Relationship Manager
Dubai, United Arab Emirates
Job Description
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Relationship Manager - Priority Banking
Role : Relationship Manager - Priority Banking
Location : Dubai
Role Purpose:
To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients\' financial needs.
Key Accountabilities of the role
1. Client/ Business Acquisition :
Specialist Skills / Technical Knowledge Required for this role:
1. Client/ Business Acquisition :
Previous experience:
Minimum (3) years of Related Banking experience in U.A.E
Role : Relationship Manager - Priority Banking
Location : Dubai
Role Purpose:
To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients\' financial needs.
Key Accountabilities of the role
1. Client/ Business Acquisition :
- Generating of new business via out marketing activities, gold center contacts and existing network
- Increasing team revenue and productivity by cross- selling and up-selling.
- Acquiring new to bank customers
- Identifying new potential expansion locations
- Converting in-bound and outbound leads to sales
- Building a strong trust relationship with key customers
- Maintaining a loyal pool of customers/alliances who refer potential customers
- Carrying out the function(s) of promoting the financial products.
- Collection of the required information and data
- Evaluation of the clients\' ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.
- Making referrals to other channels based on identified customer needs
- Smoothly implementing of Priority Banking services across surrounding branches
- Monitoring service levels for customer satisfaction
- Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.
- Getting ad-hoc customer feedback.
- Reviewing of credit applications
- Adhering to laid out processes and procedures
- Ensuring appropriate and adequate documentation
- Identifying trends of errors and proactively advice processes improvements
Specialist Skills / Technical Knowledge Required for this role:
1. Client/ Business Acquisition :
- Generating of new business via out marketing activities, gold center contacts and existing network
- Increasing team revenue and productivity by cross- selling and up-selling.
- Acquiring new to bank customers
- Identifying new potential expansion locations
- Converting in-bound and outbound leads to sales
- Building a strong trust relationship with key customers
- Maintaining a loyal pool of customers/alliances who refer potential customers
- Carrying out the function(s) of promoting the financial products.
- Collection of the required information and data
- Evaluation of the clients\' ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.
- Making referrals to other channels based on identified customer needs
- Smoothly implementing of Priority Banking services across surrounding branches
- Monitoring service levels for customer satisfaction
- Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.
- Getting ad-hoc customer feedback.
- Reviewing of credit applications
- Adhering to laid out processes and procedures
- Ensuring appropriate and adequate documentation
- Identifying trends of errors and proactively advice processes improvements
Previous experience:
Minimum (3) years of Related Banking experience in U.A.E
Job ID 300002121518098
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Job Detail
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Job IdJD1672247
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned