The scope of this position is to provide strategic and operational People & Culture functional support to hotel leadership teams, to develop and implement strategic P&C plans for the region that align with overall organizational goals and objectives, to deliver a meaningful and personal experience for all colleagues and guests and to support both exemplary colleague engagement and excellent guest satisfaction. Champions the MO culture.Organizational StructureThe Regional People & Culture Director Americas will report to Group VP P&C and collaborate with other global and regional P&C functional leaders.Major ResponsibilitiesThe Regional People & Culture Director supports hotel P&C teams to deliver our colleague value proposition and unique MO culture.Key role as Business partner to GM\'s, AVP\'s and all corporate functions.An advisor on how to create an environment that drives operational excellence and increases productivity in the workplace.Develops regional P&C strategic plans for a variety of HR matters such as but not limited to compensation, benefits, health and safety, hotel and residences openings, colleague and labor l relations, HR governance and succession planning.Plan and formulate long to medium-term HR recruitment strategies, programs and guidelines which enables the Hotels and Residences in the region to attract and retain the highest caliber of colleagues.An ambassador for colleague wellbeing initiatives.A day-to-day support for all aspects of the People & Culture TeamsDevelops hotel-based P&C teams both their functional and leadership skills.OperationsMonitor adherence to internal policies and legal standardsDeal with grievances and violations and disciplinary action when required.Anticipates and resolves litigation risks.Report and advise to P & C leadership by analyzing data and using HR metrics.Coordinates and leads new hotel openings HR, critical path delivery and actively supports pre-opening teams.Ensure the environment in his/her region exemplifies our brand and values, enabling our colleagues to be the best they can be.Develops talented, agile, contemporary, director of P&C/Business Partners with clear succession planning for P&C teams.Senior leadership has confidence that Regional P&C is proactively engaged with hotel and residences teams in key business and people decisions.P&C function is collaborating and supporting each other and other functions globally.Will utilize key HR metrics to identify challenges and to demonstrate success and growth.Supports global P&C projects.To keep abreast of the various developments and interpret implications of legislation which may affect the hotels in the region.Spearhead and implement measures and policies that will ensure positive colleague climate, high morale, and effective communication.Ensure the working environment for all colleagues complies with local labour safety and health standards.Administer and manage the Colleague Engagement Survey program and process, ensuring the hotel meets or exceeds survey results each year.Assist Hotel General Managers and AVPs in sourcing, attracting, selecting and appointment in senior roles.Skill SetsInterpersonal skills with the ability to present to and communicate with colleagues across all business units and corporate.Proven organizational skills, with the ability to prioritize meeting deadlines and provide high quality service to colleagues and visiting clients.A flexible approach with the ability to adapt to changing conditions and priorities and to work in a collaborative team environment.Maintain an active awareness and understanding of global HR trends, innovations, and opportunities.Role Specific RequirementsBachelor\'s degree in human resources, Business, MBA, Human Capital, or related field.15 years\' experience in Human Resources as HR Business Partner or Generalist.5+ years international/multi-country or multi property HR experience.Strong technical human resources expertise to support all hotels and residences in the region to develop best practices to help address the organization and talent needs.Work experience in the hospitality industry will be an advantage.Arabic Language will be an advantageFamiliarity with HR policies and relevant labour laws.Experience in industrial relations matters across regionStrong communication skills and able to connect with diversity group of stakeholders at all levels

Mandarin Oriental