Location: Dubai, United Arab Emirates
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi's airport. Description:
This function is in charge of delivering, Communications actions for external and internal communications across the MEA & KSA regions. To reinforce Thales image and though leadership towards its customers in all market externally, supporting the external communications managers in terms of press relations, Content, reporting, Events and exhibitions, campaigns. The person can sometimes works on some internal contents and campaign for the different regions and countries.
The function is responsible for developing Thales's brand and BL expertise awareness, Promoting, products, services and technologies through communications actions and tools, campaigns with a focus on content creation, digital and Social media. Advising Country Management on communications tactics and opportunities to contribute to customer intimacy.
Missions:
The MEA & KSA & CA regional Communications specialists role deploysy, external, content & Digital communications actions in the regions1 and countries. He/she creates editorial calendar and messages that reflects the regions business and communications objectives and vision in line with the group strategy
Her main role is to support the external communications manager and the communications Director in some of the actions that is related to internal comms and others - if needed.
MISSIONS & RESPONSIBILITIES
1. Execute regions & Countries Digital strategy (externally and internally) in coordination with counterparts in Business Lines (BLs), Business partners, Countries and Corporate.
• Bring recommendations and advice in terms of digital strategy to your Network.
• Accelerate the digital transformation of the digital activity with strong challenges to maintain contact with external and internal audiences such as customers and employees
2. Active role in the building and promotion of the Thales' Content strategy (externally and internally) in collaboration with Business Lines (BLs), Business partners, Countries and Corporate.
• Implement and manage the editorial calendar
3. Execute Defense and civil related communications campaigns and coordinate with the press relations and events managers
• Participate in Design, and deploy campaigns in full coordination with Press and events
• Accountable for defining and building up an integrated campaign including the coordination aspects with all stakeholders.
• Creates and implements long-term brand communications actions that reflects the regions and countries strategic vision
• Define and implement the roadmap and retroplanin
4. Help in creation of agency briefings.
5. Support internal communications campaigns in line with the regions & countries strategies and coordinate with the events manager when it is related to an event - If needed
6. Define & Contribute in the employee advocacy campaign on social networks externally
• Manage different tools as Buzzworthy, hootsuite, Knowledge box etc.
7. support external and internal digital & content projects.
• Create and maintain the content updated on the platforms by delivering cost-effective services :
• Ensure the development and management of multimedia & digital content (videos, photos, leaflets, Factsheets, country presentations...) as well as to the production of editorial content for publication on the website, intranet or social networks, using efficient tools as Knowledge box.
• Manage and update countries and regions webpages as per region and corporate priorities
• Ensure the efficiency and optimization of the platforms ( Presentations, Factsheets and digital campaigns) to support the business and increase the Group's reputation in MEA & KSA
• Creation of multimedia content and coordinate projects milestones
8. Ensure that all the projects are delivered on-time respecting our business partners requirements
9. Speech and customer letters writer - Only related to communications projects.
10. Support the external comms manager for events and exhibitions in coordination with the events and press relations managers
11. Support in deployment of all social media actions and campaign
12. Assess the competition and support the regional director to implement communications tactics towards customers to counterpart competitions.
13. Prepare the press reports and deal with the monitoring agency
14. Define and Manage budget including the management of SAP tools ( PR, PO)
15. Reports to regional external communications manager
Skills/Experience/Education/Qualification
• Solid experience, agility and knowledge of content and digital communications including, strategy planning, reporting, editorial calendar, digital tools, copywriting, briefing documents for agencies ( Social media, audiovisual etc.).
• Ability to travel in the region and in Europe
• Demonstrated experience designing and implementing content and digital communications
• Master's Degree/ Bachelor in communications, audiovisual, political science, with several years of experience in Communication in a global company
• Minimum 2-3 years relevant experience in dedicated content, digital or communications agency
• Good oral, written and visual communication skills, including ability to communicate complex ideas to a range of audiences
• Know how to create messaging and content for all channels, including digital, using agile practices
• Strong interpersonal skills to engage stakeholders across the organization, facilitating constructive team work and creativity
• Ability to quickly grasp information across a variety of disciplines and subsequently develop clear communications with minimal guidance
• Excellent project management and organizational skills
• Effective communication skills with various stakeholders at all levels
• Well-developed planning and organizational skills while working under tight deadlines and managing multiple projects.
• Ability to work under pressure.
• Well-developed interpersonal and team skills with the ability to work independently with minimal supervision as well as in a team environment.
• Excellent oral and written English and Arabic language skills preferred, French a plus.
• Good presentation skills
• Comfortable receiving and integrating feedback from various stakeholders
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