SynopsisOur regional catering support officer will assist ongoing operational activity including Menu plans, billing checking, accrual entries, BOT (Build-Operate- Transfer) for system pricing/Invoicing modules and all systems pricing updates. The incumbent will be responsible for allocated set of stations ensuring system is updated for the caterers as a single source of information for Operational Planning and deliveryAccountabilities

• Maintenance of accurate Service Profiles, Menu Specifications in Catering system in a timely manner with half yearly audit assessment for system health check.
• Review and validate accuracy of TP006/10, boarding bills and other generated reports in liaison with Planning & Operations
• Generate and Publish Menu Plan Exports for pricing submission request to the caterers
• Work with stakeholders across GE team to identify, communicate, & support implementation of operational improvement opportunities.
• Monitor auto-invoice process to check invoicing against agreed contractual obligations
• Generate financial reports from system to measure station performance and budget analysis
• Analyse catering food pricing submissions from caterers against budget submissions and previous pricings
• Support Regional Performance team with CPG creation, Meal Tasting & Offload Analysis.
• Responsible for coordination and management of catering related statistics, report, analysis, guest feedback, catering enquiries and general support for catering operation

Education & Experience

• Diploma/Degree Level Education preferably with a financial/accounting related discipline
• Post holder must have overall 3 years experience working with business finance, systems and processes in catering operations
• Knowledge of catering, food concepts, ingredient and food pricing
• Computer literate (MS Office applications required; catering systems & finance an advantage)
• Excellent written and verbal communication skills

About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the worlds leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.To learn more, visit

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