Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.





Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.





We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.





We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

Trip.com's Ride Hailing Team builds seamless, reliable, and scalable ground transport solutions for travelers worldwide. From airport pickups to in-city rides, we connect users with trusted ride-hailing services directly through the Trip.com platform. We're a cross-functional, global team focused on user experience, smart logistics, and innovative mobility tech--making travel smoother from start to finish.

In this Role, you'll get to

Develop innovative procurement strategies to boost profit margins and source reliable, competitive local vendors. Build and maintain strong vendor relationships to secure favorable terms, ensure supply chain stability, and leverage data-driven forecasting for promotional opportunities. Lead the execution of vendor resources and campaigns, including training coordination, defining campaign specs, and supporting system configurations. Resolve escalated customer complaints through cross-functional collaboration, using case analysis to drive long-term service improvements.

What you'll Need to Succeed

-Language: English proficiency (mandatory); Arabic bilingual capability preferred.
-Education: Bachelor's degree or higher.
-Experience: Minimum 3 years' experience in business development within the transportation industry.
-Preferred Background: Airport transfer operations experience.
Strategic resource integration Data analytics and logical reasoning Cross-functional communication Rapid learning and adaptability Those with management experience on similar platforms

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.



Click the link to learn more about What makes Trip.com Group a leading global travel service provider?





Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!





Find out more job opportunities at https://careers.trip.com







Have a good trip, and see you soon!