Receptionist/front Desk Officer
Job Description
The role:
We are looking for a Front Office Receptionist to undertake all receptionist and clerical duties at the front desk. You will be the "face" for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Job Purpose:
Ensuring customer satisfaction by scheduling concierge activities according to guest preferences
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Answering calls and queries related to potential booking(s) of the residential's services
? Balancing the accounts from day shift
? Managing front desk activity and handling guest check-ins and check-outs
Operating Environment:
? Knowledge - MS Office
? Knowledge of Hotel PMS
Job Type: Full-time
Pay: From AED1,800.00 per month
Application Deadline: 31/08/2024
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Job Detail
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Job IdJD1744621
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, FU, AE, United Arab Emirates
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EducationNot mentioned