Receptionist/front Desk Officer

Fujairah, FU, AE, United Arab Emirates

Job Description

The role:

We are looking for a Front Office Receptionist to undertake all receptionist and clerical duties at the front desk. You will be the "face" for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Purpose:

Ensuring customer satisfaction by scheduling concierge activities according to guest preferences

Handling customer requests and complaints and directing other employees or departments accordingly

Managing and updating all official documentation pertaining to the role

Answering calls and queries related to potential booking(s) of the residential's services

? Balancing the accounts from day shift

? Managing front desk activity and handling guest check-ins and check-outs

Operating Environment:

? Knowledge - MS Office

? Knowledge of Hotel PMS

Job Type: Full-time

Pay: From AED1,800.00 per month

Application Deadline: 31/08/2024

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Job Detail

  • Job Id
    JD1744621
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Fujairah, FU, AE, United Arab Emirates
  • Education
    Not mentioned