:We are seeking a professional and friendly Receptionist to join our team at a reputable medical center in Dubai. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently.Key ResponsibilitiesPatient Interaction:

• Greet patients and visitors with a welcoming attitude.

• Manage patient check-ins, ensuring accurate collection and verification of personal and medical information.

• Handle inquiries (phone, email, and in-person) related to appointments, services, and general information.

Appointment Scheduling:

• Manage and maintain the centers appointment calendar using medical scheduling software.

• Coordinate with medical staff to optimize scheduling and reduce waiting times.

Administrative Duties:

• Process patient registrations and maintain up-to-date records.

• Collect payments, issue receipts, and handle billing inquiries.

• Assist with filing, data entry, and maintaining the reception area's organization.

Communication:

• Act as a liaison between patients, doctors, and other staff members.

• Communicate delays or changes in schedules promptly to patients.

Confidentiality and Compliance:

• Handle sensitive information in line with confidentiality regulations and clinic policies.

• Ensure all procedures comply with UAE healthcare standards.

Requirements

• High school diploma or equivalent; additional certification in healthcare administration is a plus.

• Minimum of 1-2 years of experience as a receptionist, preferably in a medical or healthcare setting.

• Excellent verbal and written communication skills in English (Arabic proficiency is a plus).

• Strong organizational skills and attention to detail.

• Proficiency in MS Office (Word, Excel, Outlook) and medical scheduling software.

• Ability to handle a fast-paced environment with a calm and professional demeanor.

• Willing to work in Dubai (Mon- Friday) with 2 days off.

• Immediate Joiners Only

Black Pearl