Job Description

Aldar Education are currently seeking an outstanding Receptionist-UAE National for Al Rayana Charter School in Abu Dhabi commencing AY24/25.


Al Rayana Charter School is an American Curriculum school in the beautiful city of Abu Dhabi. With our globally recognized and admired curriculum, dedicated and passionate practitioners and outstanding teaching and learning, Al Rayana Charter School is a great place to work. It has an exciting, diverse, and progressive learning community that is committed to fulfilling the National Agenda for our Emirati students. Our learning culture is under pinned by our mission statement, Excite, Challenge, empower allowing all students to thrive.


This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi's leading school group.


The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.



Minimum Qualifications:



High School Certificate/Diploma or bachelor's degree Certificate.

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Minimum Experience:

• A minimum of 2 years of experience in a customer focused role in the region
• Experience in the education field is preferred
• Fluent English communication skills, written and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
Excellent office management skills
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Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.



Main duties

• Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the school
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
• Produce lists/information/data as required e.g. class lists
Sort and distribute mail
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Specific Duties:



• Attend and participate in relevant meetings as required
• Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol)
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Assist Admissions team with in-bound and out-bound calls
• Log admissions enquiries into the MIS - data base
• Perform other clerical receptionist duties such as filing, photocopying and printing
• Arrange transportation for visitors when require
• Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
• Assist with tasks assigned as and when required by the management team.
• Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
• Perform other duties as requested by direct and dotted line reporting managers/ supervisors.