We are seeking a professional and friendly Receptionist to manage front desk operations and deliver exceptional customer service in our Dubai office. As the first point of contact, you will play a key role in creating a positive impression and ensuring smooth communication between clients, visitors, and staff.Key Responsibilities:

• Greet and welcome guests with a warm and professional demeanor.

• Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.

• Manage and coordinate appointment schedules and meeting room bookings.

• Handle inquiries from clients, visitors, and staff promptly and effectively.

• Maintain a tidy and organized reception area to uphold a professional image.

• Receive and distribute mail, packages, and deliveries.

• Assist with administrative tasks such as data entry, filing, and maintaining records.

• Monitor and manage office supplies inventory, placing orders as necessary.

• Ensure all security procedures are followed, including signing in visitors and issuing passes.

• Provide general support to other departments as required.

RequirementsQualifications and Skills:

• High school diploma or equivalent; a degree in a related field is an advantage.

• Proven experience as a receptionist, front desk representative, or similar role.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Professional appearance and attitude.

• Fluency in English is required; knowledge of additional languages (e.g., Arabic, French, or Hindi) is a plus.

• Ability to handle stressful situations with composure and professionalism.

Preferred Qualifications:

• Familiarity with phone systems and office equipment.

• Experience in the UAE or a multicultural work environment.

• Customer service training or certifications.

BenefitsCompensation:

• Competitive salary based on experience and qualifications.

• Benefits include health insurance, annual leave, and other perks as per UAE labor law.

Estemarat Group