Job Description

The Role

Job Summary: The Receptionist will be the first point of contact for clients and visitors, representing the bank with professionalism and efficiency. This role requires excellent communication skills, a friendly demeanour, and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: Client and Visitor Interaction: - Greet and welcome clients, visitors, and employees in a courteous and professional manner. - Manage the front desk by answering, screening, and forwarding incoming calls, taking messages, and providing information as needed. - Ensure all visitors are properly registered and directed to the appropriate person or department. Administrative Support: - Maintain the reception area, ensuring it is clean, organized, and presentable at all times. - Schedule and coordinate appointments, meetings, and conference rooms. - Assist with general administrative duties such as photocopying, filing, and handling incoming and outgoing mail and deliveries. Customer Service: - Provide information and assistance to clients and visitors regarding the bank's services and facilities. - Address and resolve customer inquiries and issues promptly and effectively. - Maintain a high level of customer satisfaction through excellent service. Security and Compliance: - Follow security procedures to ensure the safety and confidentiality of client and bank information. - Monitor access to the building and report any suspicious activity to the appropriate authorities. - Adhere to all company policies and procedures, including those related to health and safety. - Other tasks assigned by the supervisor.



Requirements

Qualifications: - Bachelor's Degree or equivalent; additional certification in Office Management is a plus. - Proven experience as a receptionist or in a similar front office role, preferably in a banking or financial services environment. - Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. - Strong verbal and written communication skills. - Excellent organizational and multitasking abilities. - Professional appearance and attitude. - Ability to handle confidential information with discretion. - Customer service-oriented with a problem-solving attitude.



About the company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: • IT & Telecommunications • Engineering & Construction, Oil & Gas • Banking, Finance & Legal • Sales & Business Development • Marketing, Public Relations & Communications • Human Resources & Training • Customer & Support Services (Secretarial and Administrative) • Operational, Supply Chain & Logistics • Executive Recruitment • Emiratization Solutions • Recruitment Program Outsourcing Solutions • Managed Service Provider Solutions • Talent Based Outsourcing Solutions • Outsourced Staffing Solutions