Job Description

Job Summary:

We are looking for a friendly and organized Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. The ideal candidate will have excellent communication skills and a welcoming demeanor, ensuring that all visitors and clients receive outstanding service.

Key Responsibilities:

Greeting Visitors:

Welcome and greet visitors as soon as they arrive at the office.

Direct visitors to the appropriate person and office.

Answering and Directing Calls:

Answer, screen, and forward incoming phone calls.

Provide basic and accurate information in-person and via phone/email.

Managing Appointments:

Schedule and confirm appointments and meetings.

Maintain and update calendars for appointments.

Clerical Duties:

Perform clerical duties such as filing, photocopying, scanning, and faxing.

Handle and distribute incoming and outgoing mail and packages.

Administrative Support:

Provide administrative support to various departments as needed.

Maintain office security by following safety procedures and controlling access via the reception desk (monitoring logbook, issuing visitor badges).

Maintaining Office Supplies:

Keep inventory of office supplies and order new supplies as needed.

Ensure the reception area is tidy and presentable, with all necessary stationery and materials.

Customer Service:

Address customer inquiries and provide general information about the company and its services.

Handle complaints or issues in a professional manner and escalate to appropriate personnel if necessary.

Record Keeping:

Maintain updated records of office expenses and costs.

Update and manage contact lists.

Coordination and Communication:

Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Communicate effectively with staff and management to facilitate smooth office operations.

Job Type: Full-time

Language:

• Tagalog (Required)