Be the welcoming face of our 3-star hotel by joining us as a Receptionist! We are looking for a friendly and efficient individual to provide excellent customer service to our guests and ensure a smooth check-in and check-out process.Responsibilities:Greet and assist guests with check-in and check-out procedures
Handle reservations and inquiries via phone, email, and in person
Provide information about hotel facilities and services
Process payments and maintain accurate guest records
Address guest concerns and escalate issues when necessary
Collaborate with other hotel staff for efficient operations
Maintain a tidy and organized reception area
Requirements:Proven experience as a Receptionist in a hotel environment
Excellent communication and interpersonal skills
Knowledge of hotel booking systems and procedures
Ability to handle multitasking in a fast-paced environment
Positive attitude and strong customer service orientation
Familiarity with the hospitality industry

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