Receptionist

Dubai, United Arab Emirates

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Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!We are currently recruiting for a Receptionist to join our Transformation & Facilities Management in Dubai Airport Freezone Area (Dafza).Scope: To greet and meet visitors in a polite and courteous manner as a Transguard representative and as a first point of contact. Responsible to answer phone calls and run errands efficiently and interact with customers and clients professionally for a better customer satisfaction and for enhancing communication skills. To create a warm, inviting environment for clients, customers, and employeesFinancial

Responding to Inquires, requests, complaints without delays and address them professionally
To work with admin team in terms of petty cash reimbursement and replenishment and process them accurately
Perform administrative support tasks as requested by Administration manager or BU Head

Customer

Responsible to answer incoming calls in cordial, professional and timely manner
Handle multiple phone lines, discerning the callers needs and transfers call to appropriate staff or take messages as required.
Keep Work area and reception lobby tidy and presentable to the visitors
Inform staff of visitors arrival, greet them, and log the visitor details in the visitor logbook
To ensure the reception is always manned during lunch and other breaks

Process

Arrange the shipment of all outgoing mails
Arrange necessary gate passes and entry permit, parking permits for the visitors
Raising procurement query forms and purchase requests correctly and efficiently to support operations
Manage the meeting room booking if required or requested by staffs or management

Innovation

Handle general administrative duties including photocopying, filing, ordering stationery, dispatching, and accepting mails and courier services for TGHQ

SkillsSelection Criteria