Job Description

Responsibilities:

• Reception Duties:
• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer and direct phone calls promptly and courteously.
• Manage incoming and outgoing correspondence, including mail and email.
• Maintain a tidy and organized reception area.
• Sales Support:
• Assist the sales team in preparing quotations, proposals, and presentations for clients.
• Coordinate with clients to schedule meetings, site visits, and project consultations.
• Follow up with clients via phone or email to gather feedback and provide additional information as needed.
• Maintain sales records, including client contact information, sales orders, and project details.
• Administrative Tasks:
• Provide administrative support to the sales team, including filing, data entry, and document preparation.
• Assist in organizing sales events, exhibitions, and promotional activities.
• Coordinate with other departments, such as procurement and project management, to ensure timely execution of orders and projects.
• Prepare reports on sales activities, trends, and performance metrics as requested by management.
• Customer Service:
• Address client inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.
• Act as a liaison between clients and the sales team, ensuring clear and timely communication.

Qualifications:

• High school diploma or equivalent; additional certification in office administration or sales is a plus.
• Proven experience in a receptionist or administrative role, preferably in the interior fitout or construction industry.
• Strong communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office suite (Word, Excel, Outlook) and familiarity with CRM software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of interior fitout processes, materials, and terminology is desirable but not essential.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• Interior fitout: 4 years (Preferred)

Language:

• English (Preferred)

Application Deadline: 30/06/2024