Job Description

Job Title: Receptionist cum Admin

Location: (1402, Al Moosa Tower 2, Sheikh Zayed Road]

Reports to: Office Kamal Shah

Job Summary:

The Receptionist cum Admin will be responsible for managing the front desk, handling administrative duties, and ensuring smooth daily operations. This role requires excellent communication skills, organizational abilities, and a friendly, professional demeanour.

Key Responsibilities:

1. Front Desk Management:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area, keeping it clean and presentable.

2. Administrative Support:

• Handle incoming and outgoing mail and packages.
• Assist with scheduling meetings and appointments.
• Maintain office supplies inventory and place orders when necessary.
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails.

3. Customer Service:

• Respond to inquiries from clients and provide accurate information.
• Assist clients with necessary forms and documentation.
• Handle customer complaints or issues, directing them to the appropriate department when necessary.

4. Data Management:

• Maintain and update company databases and employee records.
• Organize and store files, ensuring confidentiality and compliance with company policies.

5. General Office Duties:

• Assist in the preparation of regularly scheduled reports.
• Provide general support to visitors.
• Handle basic bookkeeping tasks, if required.

6. Event Coordination:

• Assist in organizing company events, meetings, and conferences.
• Coordinate catering and logistics for meetings and events.

Qualifications:

• Min Graduation; additional qualifications as an Administrative Assistant or Secretary will be a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., fax machines, printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Work Environment:

• This role operates in a professional office environment.
• Standard office hours are expected, with occasional overtime as needed.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Professional development opportunities

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Language:

• Arabic (Preferred)