Job Description

As a Receptionist at EF, Alula, Saudi Arabia, you will be the first point of contact for visitors and clients, providing exceptional customer service and maintaining a professional and welcoming atmosphere.

Responsibilities

.Greet and welcome visitors and clients with a professional and friendly demeanor. .Answer and direct incoming calls in a timely and courteous manner. .Provide accurate information about the company's programs and services. .Create booking for new classes and assist students in the enrolment process. .Serve as a point of contact between students and the company, addressing their enquiries and concerns. .Assisting the intake processing, including gathering and organizing student documentation. .Maintain the reception area, ensuring it is always tidy and presentable. .Assist in administrative tasks, such as data entry and organizing documents. .Collaborate with various departments, including management, to provide administrative support as needed. .Ensure compliance with company policies and procedures.

Requirements

.Proven work experience as a receptionist or in a customer service role. .Excellent verbal and written communication skills in English and Arabic. .Strong interpersonal skills with the ability to build positive relationships with visitors, clients and colleagues. .Proficiency in using office equipment, such as telephone systems, computers and printers. .Exceptional organizational and multitasking abilities. .Ability to handle a high volume of enquiries and calls in a professional manner. .Familiarity with basic office management and administrative tasks. .Proficiency in Microsoft Office Suite (Word, Excel, Outlook) .Flexibility to work shifts. .Saudi Arabian nationality or valid work permit in Saudi Arabia.

Join our team at EF Alula, as a Receptionist and be an integral part of our mission to provide exceptional language education and support to our students.