Reception Supervisor
Job Description
### Job Information
Date Opened
11/20/2024
Industry
Automotive
Job Type
Full time
City
Fujairah
State/Province
Al Fujairah
Country
United Arab Emirates
Zip/Postal Code
00000
###
• Supervises reception area for proper flow & operations.
• Organize reception area to fulfill principal standards & requirements
• Monitor service advisors' performance to meet set targets & objectives by Service Manager.
• Trains service advisors to apply customer care steps advised by Company & Principal.
• Suggests ideas & plans to enhance customer satisfaction level.
• Prepares & submits reports required by Service Manager taking into consideration deadlines.
• Follow & solve customers' complaints escalated by service advisors.
### Requirements
• Diploma Degree in IT/BA or any equivalent majority.
• 3~5 years experience in customer service (preferred with any Automotive Agency/Dealer).
• Excellent communication skills in English (additional Arabic language is preferred).
• Smart appearance
• High managing skills to drive employees' engagement & motivation.
• Ability to work under pressure and handle multiple tasks.
### Benefits
• Paid Annual Leave
• Medical Insurance
• Travel Ticket
• Family Status
T&C applied as per group policy
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Job Detail
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Job IdJD1777812
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, FU, AE, United Arab Emirates
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EducationNot mentioned